Submit Delegated Workout Reports

For loans that meet Enact's Servicer Delegated Program parameters, servicers are required to report workouts to Enact via one of the following applicable formats:

For questions regarding Delegated Workout Reporting formats, please contact the Homeowner Assistance team at

Individual Loan Submission (Non-Delegated Workout Files)

For workouts that do not fall under an Enact-approved delegated program, or if the workout option does not meet Enact’s Delegated Program parameters, submit the required documentation to Enact Homeowner Assistance via:

Encrypted Email:
Enact Homeowner Assistance Department
8325 Six Forks Road
Raleigh, NC 27615
For status of a submitted non-delegated workout file, please contact our Homeowner Assistance Department at 800-455-0871.

Default Management Servicing Guide

Most recent program guide on Publications tab

Contact Homeowner Assistance

Contact us for information and assistance.

Secure Submission

Submit data to Enact using our secure web application.
Learn More
Mortgage Insurance discussed in this website is underwritten by Enact Mortgage Insurance Corporation or Enact Mortgage Insurance Corporation of North Carolina.
© 2024 Enact Holdings, Inc. All rights reserved.